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★★★★★ 1
Be careful purchasing this.
We bought this for an ice-cream maker - they never sent the initial startup you bought this email. So I had to fight with them that yeah we bought it.
Then they classified it as an ice-maker - important for pictures later . Then we had bought the machine and insurance partially with gift cards not a big deal, right? - well, the machine cost $300ish but showed on the receipt total as $180ish - guess which amount they wanted to pay out for? Then they wanted pictures showing serial number and such on the machine. I sent them pictures of each side clearly showing no stickers. Take more pictures of the front and top because what you took wasn't good - MAYBE because you thought it was an ice-maker... Take a picture showing what doesn't work - it will spin and move, but the compressor broke so it won't get cold - NOT GETTING COLD is something I can't show... it was fun being told to take a video showing it not getting cold only to tell them yeah no I am not wasting my time doing that.
There was a lot of repetitive stuff but they did eventually pay out the correct amount. Would I buy it again? Yes. Is it as easy as they make it out to be? No.
Did I WANT to give this review? No, because I didn't want to leave a negative review. I am a very charming, nice, and personable guy that didn't want to be mean. Keep pestering me enough about leave a review about how great we are and you will get the review you probably did not want.
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Reviewed in the United States on November 17, 2023
